💳 EMI Terms & Conditions – ToskaBooking.com

At ToskaBooking.com, we offer easy and flexible EMI (Equated Monthly Installment) plans for Flights, Hotels, and Tours.

✅ Eligibility Criteria:

• EMI is available for bookings with a minimum transaction amount of BDT 5,000.

• EMI is only available on eligible credit cards from selected banks in Bangladesh.

• Tenure options range from 3 to 12 months, depending on your card-issuing bank.

• Upon transaction, the full amount will be blocked on your card until the EMI is processed.

⚠️ Important Notes:

• It may take 3 to 5 working days for the installment to reflect on your credit card.

• A Convenience Fee (non-refundable) may apply depending on the tenure selected.

• ToskaBooking.com follows the policy of the respective bank or payment service provider to resolve any EMI-related issues.

Refund / Re-issue Policy – ToskaBooking.com

✈️ Flight Bookings

At ToskaBooking.com, we strictly adhere to each airline’s cancellation and reissue policy.

To cancel or reissue a flight booking, travelers are required to notify us at least 48 hours prior to the travel date. Failure to do so may result in a no-show charge, as per the airline's terms.

To initiate a cancellation or reissue request:

• 📞 Call us at: +92 33 30596362

• 📧 Email us at: flights@toskabooking.com

Our support team will reach out via email to confirm the cancellation or reissue and proceed upon receiving customer confirmation.

Important Notes:

• Cancellation or reissue fees are determined by the respective airline and may change without notice.

• A standard service charge may apply.

• ToskaBooking.com does not charge any additional service fees beyond what is quoted by the airline.

• If payment was made via EMI, the applicable EMI charges will be deducted from the refundable amount.

• Refunds (if applicable) will be processed after successful cancellation and will be returned via the original payment method. Please allow 1 to 5 working days for the amount to reflect.

• Please note: Convenience charges are non-refundable.

🏨 Hotel Bookings

ToskaBooking.com follows each property's specific cancellation policy.

To cancel a hotel booking:

• Log in to your account and navigate to ‘My Booking’ > ‘Cancel’ and follow the on-screen instructions.

Important Notes:

• Cancellation fees may vary based on the property's policy and timing of cancellation.

• Date changes are not permitted. Guests must cancel the existing reservation and create a new one for the desired dates.

• Bookings during blackout dates are non-cancellable and non-refundable.

• No additional service fees will be charged by ToskaBooking.com beyond what is quoted by the hotel.

• For EMI payments, the relevant EMI fee will be deducted from the refund.

• Refunds (if applicable) will be processed via the original payment method and may take 1 to 5 working days to reflect.

• Convenience charges are non-refundable.

🌍 Tour Bookings

ToskaBooking.com follows the cancellation policy of each tour operator.

To cancel a tour booking:

• Go to ‘My Booking’ > ‘Cancel’ on our website to confirm the cancellation.

Alternatively, you can:

• 📞 Call us at: +92 33 30596362

• 📧 Email us at: help@toskabooking.com

Our support team will assist you in line with the tour operator's policy.

Important Notes:

• Always review the specific cancellation terms listed under each tour before booking.

• Bookings on blackout dates are non-cancellable and non-refundable.

• ToskaBooking.com does not charge additional service fees apart from those defined by the tour operator.

• EMI charges, if applicable, will be deducted from the refund.

• Refunds (if applicable) are processed after successful cancellation and are credited through the original payment channel within 1 to 5 working days.

• Convenience charges are non-refundable.